Please read these Terms of Service (“Agreement”, “Terms of Service”) carefully before using http://dncsystems.ca (“the Site”) operated by DNC Systems (“us”, “we”, or “our”). This Agreement sets forth the legally binding terms and conditions for your use of the Site at http://dncsystems.ca.

By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service. Capitalized terms are defined in this Agreement.

Intellectual Property

The Site and its original content, features and functionality are owned by DNC Systems and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

Your Account

If you use any dncsystems.ca Services, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. DNC Systems does sell products for children, but it sells them to adults who can purchase products with a credit card or other permitted payment method. If you are under the age of majority in your province of residence, you may use the dncsystems.ca Services only with involvement of a parent or guardian. DNC Systems reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion.

Termination

We may terminate your access to the Site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this Agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Product Descriptions

DNC Systems attempts to be as accurate as possible. However, DNC Systems does not warrant that product descriptions or other content of any DNC Systems Product or Service is 100% accurate, complete, reliable, current, or error-free. If a product offered by DNC Systems itself is not as described, your sole remedy is to return it in unused condition.

Pricing

The List Price or Suggested Price displayed for products on dncsystems.ca represents the full retail price listed on the product itself.  For certain items that are offered as a set, the List Price or Suggested Price may represent “open-stock” prices, which means the aggregate of the manufacturer’s estimated or suggested retail price for each of the items included in the set. Unless otherwise provided, prices are in Canadian currency.

With respect to items sold by us, we cannot confirm the price of an item until you order. Despite our best efforts, a small number of the items in our catalog may be mispriced. If an item’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. Other merchants may follow different policies in the event of a mispriced item.

We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to you.

Shipping

If we have your product(s) in stock, we will email you a shipping notice confirming that the items have shipped and are en-route to you; that notice is our acceptance of your order. In-stock orders (excluding scheduled delivery items) normally ship within 2 business days of placing your order, depending on the shipping method.

Risk of Loss

All items purchased from DNC Systems are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

Warranty and Returns

DNC Systems warrants to the original consumer purchaser that products will be free from defects in material and workmanship that affect product functionality for the Standard Warranty Period.  If no warranty is stated on your original invoice, then your warranty period shall default to 60 days. No warranty is provided for cosmetic defects in material and workmanship. The start of the warranty period is the date the product is shipped from our facilities.

If the customer discovers a defect, DNC Systems will, at its option, repair or replace the product at no charge to the customer, provided it is returned during the warranty period.  If DNC Systems chooses to replace the product, it will at its option, supply the same, similar or better product. DNC Systems will NOT guarantee that the part number of the replacement product will be identical with the defective product. Products must be properly packaged for return shipping.

For warranty service, contact DNC Systems to obtain a Return Material Authorization (RMA) number.  A copy of the receipt or a bill of sale bearing the appropriate DNC Systems serial number and model number may be required for warranty service.

Warranty Exclusions:

* Normal wear and tear

* Abuse, unreasonable use, mistreatment, or neglect

* Damage caused during installation of the disk product

* Damage caused by the equipment or system with which the disk product is used

* Damage caused by modification or repair not made or authorized by DNC Systems

* Products whose manufacturer Serial Number and/or Material Number label have been removed, torn or defaced

* Damage caused by use of non-DNC Systems packaging

* Damage caused by improper or improperly used packaging

* Damage caused by lack of ESD protection

* Products that are determined to be stolen.

Return shipping must be with an insurable and traceable carrier such as FedEx, UPS or DHL and returned within 14 days from the date that the RMA is issued. Any package being returned later than 14 days must be re-authorized by calling in to customer service.

Cancellation

If after you purchase an item you change your mind, you may contact us to cancel your order at 1-416-398-8333.  If we have already processed the order and shipped it to you, you will need to return the product once it arrives.

Links To Other Sites

Our Site may contain links to third-party sites that are not owned or controlled by DNC Systems.

DNC Systems has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party sites or services. We strongly advise you to read the terms and conditions and privacy policy of any third-party site that you visit.

Governing Law

This Agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Ontario, Canada, without giving effect to any principles of conflicts of law.

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

Contacting us

If you have any questions about our Terms of Service, the practices of this site, or your dealings with this site, please contact us at:

DNC Systems
dncsystems.ca
3854 Chesswood Dr Toronto, Ontario Canada M3J 2W6
1-416-398-8333
info@dncsystems.ca

This Agreement was last modified on November 27, 2013.